Save time. Earn more.
Melglobe handles guest communication and daily operations so you can focus on growing your property. Premium adds monthly revenue reports and review improvement.
We mainly serve the Kanto (Greater Tokyo) area. Please ask about other areas.
Melglobe runs daily operations in both plans, and you set your own prices in both. The difference is whether you also get revenue reviews and improvement advice. ● = handled by Melglobe
| Plan 01Standard10%Hand off daily operations | Plan 02Premium20%Plus advice to grow | |
|---|---|---|
| 24-hour guest communication (average chat reply within 10 minutes) | ● | ● |
| Guest support & issue handling | ● | ● |
| Cleaning, linen & vendor coordination | ● | ● |
| Routine daily tasks | ● | ● |
| Monthly revenue report (occupancy, average rate, local comparison) | — | ● |
| Review analysis & improvement ideas | — | ● |
| Best for | You want to decide pricing and presentation yourself, and only hand off daily operations. | You are busy or live far away or abroad, and also want numbers and advice to improve. |
The management fee is a percentage of revenue (excluding tax). Not sure? Start with a free property review.
Our team includes native speakers of Japanese, English and Chinese, so we never rely on translation apps. Everyday messages — and, if something goes wrong, on-site help and phone calls — all happen without a language barrier.
Our representative spent more than ten years in customer support at a Japanese airline. We hold guest service to that standard and treat every guest with care.
Nothing shapes guest reviews more than how fast you reply. We answer Airbnb messages within 10 minutes on average, which keeps guests reassured and ratings high.
Fast replies, check-in guidance and in-stay support.
Contact and arrangements when something goes wrong, from broken equipment to lost items.
Cleaning, linen, waste, vendors and turnover scheduling.
Natural communication in Japanese, English and Chinese.
A monthly summary of occupancy, average rate and how you compare with nearby listings.
We read your guest reviews, find what to fix and suggest concrete steps.
Standard is 10% of revenue and Premium is 20% (excluding tax).
In both plans Melglobe handles day-to-day operations such as guest communication and cleaning coordination. Premium adds a monthly revenue report and review analysis with improvement ideas, so our advice is backed by numbers.
Yes. In both plans you set your own prices. With Premium we add more detailed advice based on your revenue report.
Yes. We support both owners and guests in Japanese, English and Chinese.
We mainly serve the Kanto (Greater Tokyo) area. We may be able to arrange support elsewhere, so please ask.
Operations can start after a preparation period of as little as one month. We will walk you through the steps once we understand your property.
Yes. We work with licensed Airbnb, short-term rental and minpaku properties in Japan, and we can also support you through the licensing application.
Send us your listing URL. We will review it and email you improvement points and the plan that fits.
Request a free property review