What we do
A multilingual web house guide
that keeps guests from getting lost
"How do I check in?" "The AC won't turn on." A guest's small moments of confusion show up directly in reviews.
Melglobe creates a web house guide made just for your property. Guests scan a QR code in the room, and the check-in steps and how to use the remotes and water heater are right there, with photos. It works in Japanese, English and Chinese, and a chatbot answers questions around the clock.
Guests who never feel lost are what support ratings like "Check-in" and "Communication" — and the five-star reviews that win your next booking. Fewer questions reach your management company, and your property's value is protected.
- Three languages + chatbot
- All three languages checked by native speakers
- Appliance photos with labelled instructions
- Delivered in two weeks (standard)
Tools for vacation-rental owners
Centered on the multilingual web house guide, we also create PDF and printed house manuals — tools that cut down on guest inquiries and raise satisfaction.
House guide creation →Property management & support
Guest communication, cleaning coordination and pricing. Two plans to match how involved you want to be. We mainly serve the Kanto (Greater Tokyo) area.
See plans →